Política de reembolso
We want you to be satisfied with your purchase. If you are not completely happy with your order, we offer a return or exchange within 30 days of the original purchase or delivery date.
Conditions for Returns:
Items must be unused, unworn, and in the same condition that you received them.
- Items must be in their original packaging with all tags and labels still attached.
- A receipt or proof of purchase is required.
Exceptions / Non-returnable Items:
Please note that the following items are not eligible for return:
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- Discounted or sale items (these are final sale).
- Personalized or custom-made goods.
- Products not suitable for return due to hygiene or health protection reasons (e.g., certain intimate apparel, unsealed cosmetics)
- How to Initiate a Return:
To start a return, please contact us at info@rcfibers.com to obtain a return
authorization. Please include your order number and the reason for your return.
Return Shipping:
Customers are responsible for paying their own shipping costs for returning items. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to an error on our part (e.g., damaged or defective item upon receipt).
Customers are responsible for paying their own shipping costs for returning items. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to an error on our part (e.g., damaged or defective item upon receipt).
Refunds and Processing Time:
Once we receive your returned item and inspect its condition, we will notify you of the approval or rejection of your return. If approved, your refund will be processed and applied to your original method of payment within 5 business days. Shipping costs are non-refundable.
Once we receive your returned item and inspect its condition, we will notify you of the approval or rejection of your return. If approved, your refund will be processed and applied to your original method of payment within 5 business days. Shipping costs are non-refundable.
For any questions about our return policy, please contact us:
By email: info@rcfibers.com
By visiting this page on our website: www.rcfibers.com
